Who we are

Meridian Moments is a photo booth company based in Chesapeake, Virginia, operated by AJx Ventures LLC (“Meridian Moments,” “we,” “us”). This policy explains how we handle information from guests who use our photo booth at events, clients who book our services, and visitors to themeridianmoments.com.

Information we collect

At the photo booth

• Your photos and videos, including photos, GIFs, and boomerangs taken at the booth.
• Your phone number or email address, only if you choose to have your photos sent to you by text or email. At some events, you can also get your photos by QR code or AirDrop without giving us any contact information.
• Your choice on our on-screen notice. Before the booth takes photos, it shows a short notice about how photos and information are handled at that event, including who else receives them. Tapping Accept lets you use the booth. If you tap Decline, the booth won’t take photos of you.
• Your survey answers, at events that include a survey (see Surveys below).
• Basic technical information, such as when a photo was taken and how it was delivered.

Surveys

At expos, trade shows, and corporate activations, and at other events when the host asks for one, the booth may show a short survey after you take your photos, before your photos print or are sent to you. Surveys may ask about your event plans (for example, your wedding date) and whether you’d like to hear from us or from the company that hired us.

Hearing from anyone is always your choice. The survey screen names who would contact you. You can say no, and saying no won’t affect getting your photos. If you say yes, the business named on the screen may contact you by text and/or email, as you chose, using the phone number or email you gave the booth. We link your survey answers to that contact information so we know who asked to hear from whom. Message frequency varies, and message and data rates may apply. You can opt out anytime by replying STOP to any text, using the unsubscribe link in any email, or contacting whoever sent the message.

At corporate activations, the survey questions come from the company that hired us (see How it works at different events below).

From clients who book with us

If you book our services, we collect your name, contact details, event details, and your signature on our Services Agreement (including the name you type, the date and time, and your IP address). Payments are handled by our payment processors. We don’t store your full card number.

On our website

If you contact us or request a quote, we collect what you send us, such as your name, email, phone number, and event details. Our forms include optional checkboxes to hear from us by email and/or text. If you check the email box, we add your name and email to our email list (managed through Mailchimp) and may send you photo booth offers and wedding planning tips. If you check the texting box, we may text you about your inquiry and our services. Leaving the boxes unchecked will not affect your quote or booking. Message frequency varies, and message and data rates may apply. You can opt out anytime by replying STOP to any text or using the unsubscribe link in any email. Like most websites, ours may also use cookies and basic analytics to understand how the site is used.

How we use your information

• To deliver your photos by text, email, QR code, or AirDrop, and to print them if the event includes prints.
• To add event photos to the event’s online gallery, when the event has one, which we share with the event host.
• If you opt in through a survey or a website form, to contact you by text and/or email about our services.
• At a corporate activation, if you agree on the booth screen, to share your contact information and survey answers with the company that hired us.
• To plan, book, and deliver our services, send quotes and invoices, and answer your questions.
• To keep our booth, website, and business running safely and to meet legal requirements.

What we don’t do

• We don’t sell or rent your personal information, including phone numbers and text-message consent.
• We only share your phone number, email, or consent to be contacted with an event host at a corporate activation, and only if you agree on the booth screen. Consent you give to hear from Meridian Moments stays with us.
• A company may hire us to collect sign-ups for them at their event. We only pass along information from guests who agree on the booth screen, and only to the company named there. That company may not resell or share it.
• We never share what you give us at our own expo or trade show booth.
• We don’t add booth guests’ phone numbers or emails to any mailing list or use them for marketing unless you opt in through a survey. Texts and emails that deliver your photos are only for delivering your photos.
• We don’t feature photos of identifiable guests in our marketing without permission (see below).

Photos in our marketing

We may share photos of our setup, such as the booth, backdrop, and decor, on our website and social media. We’ll only use photos that show identifiable guests if that guest gives us permission, or with a parent’s or guardian’s permission for anyone under 18. That permission must be in writing, such as a signed photo release. Verbal permission isn’t accepted. Tapping Accept on the booth’s notice lets you use the booth. It does not give us permission to feature your photos in our marketing.

How it works at different events

• Weddings, parties, and other private events. The host receives access to a private online gallery of event photos and decides who to share it with. We don’t run surveys at these events unless the host asks for one.
• Corporate activations. The company that hired us receives event photos. The booth screen names the company and asks whether you’d like to share your contact information with them. If you say yes, the company receives the contact information you entered and your survey answers, if there’s a survey. If you say no, you still get your photos, and your contact information isn’t shared. The company may use photos for internal or marketing purposes. It agrees to use contact information only as you agreed on screen, and its own privacy policy governs how it uses what it receives.
• Expos and trade shows where we run our own booth. Your photos are just for you. We print them and/or send them to you, and we don’t post them in an online gallery or use them in our marketing. We don’t share your photos, contact information, or survey answers with the event organizer or anyone else. A short survey appears after you take your photos, and we’ll only contact you afterward if you say yes and give us a phone number or email to get your photos.

Some hosts set a minimum age for their event. When they do, the booth screen may ask you to confirm your age.

Who we share information with

• The event host. When we’re hired for an event, the person or organization that booked us receives access to the event’s photo gallery. Hosts may use event photos for their own purposes, including corporate hosts who may use them for internal or marketing purposes. At corporate activations, the host also receives contact information and survey answers from guests who agree on the booth screen to share them.
• Service providers that help us run our business, including our photo booth software and gallery provider (Fiesta by Photobooth Supply Co.), our booking and contract platform (Check Cherry), payment processors, our email marketing service (Mailchimp), text and email delivery services, and our website host. They may only use your information to provide their services to us.
• When required by law, or to protect the safety and rights of our guests, staff, or business.
• If our business is sold or transferred, your information may be transferred as part of that.

If you share your photos to social media from the booth or the gallery, that’s between you and the social media platform, and their privacy policies apply.

How long we keep information

When an event has an online gallery, it stays online for at least 30 days and up to 2 years after the event, so be sure to download anything you want to keep. Contact information and survey answers collected at the booth are stored with that event in our booth software and deleted within 2 years after the event. We may keep event photos, videos, and business records longer where needed to run our business, resolve disputes, or meet legal and tax requirements. You can ask us to delete your information at any time (see below).

Your choices

• Remove a photo: Ask us to remove a photo of you from an event gallery.
• Delete your contact info: Ask us to delete the phone number or email you gave the booth. We’ll remove it from our own records and any list we send right away, and from our booth software when that event’s data is deleted (within 2 years after the event). If you agreed to share it with a corporate host, contact that company to have its copy deleted.
• Stop contact: If you opted in to hear from us or from a host, reply STOP to any text, use the unsubscribe link in any email, or ask the sender to stop anytime.
• Ask what we have: Ask what information we have about you.

Email info@themeridianmoments.com with the event name and date and we’ll respond within 30 days. Depending on where you live, you may have additional privacy rights. We’ll honor them as the law requires.

Children

Our services are meant for event hosts and their guests and aren’t directed at children. We don’t knowingly collect phone numbers or email addresses from children under 13. Guests under 14 must be with an adult while using the booth. If you believe a child has given us their contact information, contact us and we’ll delete it.

Keeping information safe

We use reasonable measures to protect your information, and we rely on established providers for photo delivery, galleries, and payments. No system is perfectly secure, so we can’t guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last updated.

Contact us

Meridian Moments (AJx Ventures LLC)
PO Box 9011
Chesapeake, VA 23321-9011
info@themeridianmoments.com | (757) 639-3463

See also our Terms and Conditions.